CSR Management


Ever since there has been attention drawn to the importance of CSR (Corporate Social Responsibility), there have also been questions asked about whether "management quality" has been secured for a company. This management quality refers to the quality of the overall management of a company and goes beyond just the QCDS (Product Quality = Quality, Cost, Delivery, Service, etc.) for the "goods" and "services" that a company supplies. At ROHM Group, we consider the satisfaction of both of these requirements to be the "quality of the company" and are striving to achieve this each day.

ROHM aims to correctly grasp the changes in society and strives to become a company that is selected by our customers and other stakeholders around the world. To improve the "quality of the company" even further, the ROHM Group has worked to put CSR into practice by realizing the mission and policy in the "Company Mission" and "Basic Management Policy" that we have set ourselves since the foundation of the business.

The "Company Mission" and "Basic Management Policy" stated by the ROHM Group reflect our strong desire to enrich society through our business activities and each and every employee uses them as a foundation when executing their duties. We also use this mission and policy as a foundation to define our "ROHM Group's CSR Policy" for each separate stakeholder from the aspect of CSR and we have defined the "ROHM Group Business Conduct Guidelines" as more specific rules for action for the ROHM employees.
The mission and policy in the "Company Mission" and "Basic Management Policy" will remain unchanged from now on, but the "CSR Policy" and "ROHM Group Business Conduct Guidelines" will continue to evolve in response to our dialogue with our stakeholders and the shifts in international norms. By approaching CSR in this way, we will further develop our actualization of CSV to solve the issues of society. We believe that the result of this will be that we will earn the trust of society and that it will lead to the sustainable growth of the company.

ROHM Group's CSR Policy

Customers ROHM seeks to obtain customer satisfaction and confidence by continuing to supply of high quality products and services in a timely and appropriate manner. ROHM is also open to customer feedback and suggestions, and will evaluate them internally. ROHM places the highest priority on the safety of its products and strives to disclose relevant information as necessary.
Business Partners ROHM selects its business partners according to equitable and rational criteria. ROHM values the relationship with its business partners and conducts equal and fair transactions for mutual prosperity.
Employees ROHM strives to ensure a safe and pleasant working environment, respect human values and individuality, and create a fair and appropriate workplace where each employee may demonstrate individual initiative.
Shareholders and Investors ROHM seeks to continuously improve corporate value and secure appropriate profits in order to provide a steady return to both shareholders and investors. ROHM offers financial information in order to keep shareholders and investors actively informed.
Local Societies and Communities ROHM works to deepen its relationship with each country and local community, respect their culture and custom, and implement and support social, cultural, and art activities. ROHM also endeavors to preserve the global environment throughout its daily business activities.

In addition, social issues such as climate change and insufficient resources and issues of labor and human rights have become more serious in recent years and there are increasing calls for a solution to them. In September 2015, the SDGs (Sustainable Development Goals) were formulated at the United Nations General Assembly. These are 17 goals and 169 targets that form a plan of action to work on social issues that should be solved by 2030. In order for us to work together with all of our stakeholders to realize a sustainable society, it will be important that we work on these issues throughout the entire value chain.

The ROHM Group believes that the linking of business activities to these SDGs will lead to the realization of CSV, which is value common to both society and the company. In order to make CSV a reality and to advance the company and society, we arrange opportunities for dialogue with various stakeholders globally and define the priority CSR issues for the ROHM Group so that we can actively contribute to the creation of a sustainable society through our business activities.

Priority CSR Issues

Any engagement in a business activity will exert an impact on society in numerous ways. That impact is not necessarily always positive; there are many ways in which business activity can place a burden on society. In the pursuit of its CSR activities throughout its value chain, the Rohm Group has actively spoken to its stakeholders within and outside the company and examined the opinions, requests, interests and concerns they expressed in line with the core themes of ISO26000. We have identified the impact the Rohm Group has on society and established six "Priority CSR issues." These six priority issues include "Creating Shared Value (CSV), that is Resolving Social Issues through Business Activities," in which, by playing a part in solving social issues, our business activities themselves will also lead to Rohm's own growth. They also include "Business Activities that Could Bring Positive Social Impact to the Society," in which we will meet the expectations of our stakeholders by mitigating the impact that our business activities have on those around us. We are pursuing initiatives tailored to each of these challenges.

CSR Activities throughout the Value Chain CSR Priority Issues Reasons for Selection Contributions to SDGs Achievement
Resolve Social Issues through Business Activities (Opportunity) Resolve social issues through innovative products There are societal demands for the resolution or alleviation of environmental issues on a global scale, such as limited resources and climate change due to CO₂ emissions, as well as for increased energy conservation. The ROHM Group is developing innovative new products and technologies with the goal of resolving a variety of social issues.
Develop a global workforce that can contribute to the international community As economies becomes increasingly global, the ROHM Group is establishing production facilities and sales and distribution sites around the world and cultivating a diverse workforce that accepts different backgrounds and values from each local region and works together to create new value.
Business Activities that Could Bring Positive Social Impact to the Society (Risk) Ensure a stable supply of high quality products ROHM Group products are embedded and used in a variety of devices, including customers' finished products, and as such any reduction in quality or delays in supply could have significant adverse effects on customers and consumers. In response, ROHM is strengthening its organizational framework and carrying out business continuity planning (BCP) training in order to minimize risks and maintain a system that enables stable, speedy supply of high quality products.
Make considerations for labor practices and thoroughly respect human rights in the value chain As the value chain grows, there will be a need to consider human rights in developing countries, improve working environments, and promote anti-corruption activities. The ROHM Group carries out business activities while taking these issues into account, based on international norms such as the UN Global Compact, ISO 26000, and the RBA Code of Conduct. ROHM also strives to comply with the RBA Code of Conduct not only at its own sites, but throughout the entire value chain.
Carry out business activities that protect the global environment Societal demands exist for the resolution or alleviation of environmental issues on a global scale, such as limited resources and climate change due to CO₂ emissions, as well as for increased energy conservation. The ROHM Group strives to achieve a sustainable society by not only developing innovative products that resolve environmental issues, but also by reducing the environmental load from manufacturing at all production companies.
Contribute to local communities through business activities The development and revitalization of local regions through dialogue with the community in the course of implementing business activities are considered extremely important. In response, as an organization that pursues global expansion, the ROHM Group regularly carries out initiatives to resolve social issues in areas where business is conducted.

Process of Identifying CSR Materiality

The validity of the CSR Priority Issues are evaluated from the perspective of stakeholders in a variety of positions, including external experts and specialists.
To ensure objectivity regarding the progress of initiatives (Do) aimed at achieving objectives and plans (Plan), ROHM receives external audits from third party organizations (Check) and decides on the next objectives and plans (Act) while periodically carrying out reviews based on PDCA.

The value chain refers to activities that increase added value within the sequence of steps from procurement of raw materials to their use in products and services.

Communication with Stakeholders

The main stakeholders of the ROHM Group are customers whom our products and services are provided to;
and all those individuals from the society such as shareholders, investors, employees, and suppliers who have direct stake in the functioning and performance of a company.

Stakeholder Group Main Responsibilities Main Communication Methods & Opportunities
Customers Ensure product qaulity Contact our support team through the official website
Disclose relevant information of products Exhibition
Improve customer satisfaction Product information session
Meet potential requirements of customers Customer satisfaction survey
Exchange of information during customer visit
Business partners Conduct transparent and fair trade Briefing for CSR Procurement
The concern for human rights, labor, safety, and environmental issues in global supply chain system CSR Procurement Audit
CSR Procurement Self-Assessment (CSR Questionnaire)
Compliance Hotline for suppliers
Employees Ensure labor, safety and hygiene issues in the workplace Internal Online Portal Site
Respect for human rights and eliminate discrimination Internal magazine
Human resources and talent development Employee survey
Respect for diversity Internal whistleblowing system (Compiance Hotline)
Agreement with labor union
Shareholders and investors Appropriate and fair profit returns Shareholders' meetings
Respect shareholders' voting rights Briefing of financial results from President and Board of Directors
Disclose relevant and fair financial information Visit overseas investors
Promote global IR activities Conferences and technology seminars held by stock and securities company for Institutional investors
Company briefing for individual investors
Annual Financial Report
Official IR Website
Society and local communities Leverage individual's skills and experiences that contribute to the society Social contribution activities
Response to NPO (CDP etc.) Answer to questionnaire surveys
Develop activities in response to issues differ from community to community Business trips for education activities
Receive company and factory visit requests from schools
Music support (Music foundation)

Dialogue with Customers

Exhibition etc.

Dialogue with Shareholders and Investors

Financial Results Briefing etc.

Dialogue with Employees

Work Style Reform Committee etc.

Dialogue with Business Partners

Partners Meeting etc.

Dialogue with Local Societies and Community

  • Receive company and factory visit requests from schools, etc.
  • Business trips for education activities, etc.

CSR Management System

In the ROHM Group, the CSR Committee, comprised of all the directors and division heads with their respective rights, fulfills responsibilities for CSR themes that spans the entire Group, such as the environment, society, and governance, with ROHM's President as the Committee Chairman. The CSR Committee includes eight subcommittees that make decisions based on discussions about objectives, plans, and performance in each area. Resolutions determined by the CSR Committee are conveyed to ROHM's internal divisions and group affiliates through the eight subcommittees then executed accordingly. Each member of the eight subcommittees is appointed by the respective committee chairperson at the same time the annual implementation plan is established, after which they begin fulfilling their duties. The CSR Office acts as both an office for managing the CSR Committee and a liaison with outside auditing organizations for CSR-related topics.

In ROHM Group, we obtained management system assurance based on implementing PDCA (Plan->Do->Check->Action) according to CSR Management System structure with the cooperation from each specialized committee, division and group companies.
Therefore, we are aiming to get selected and recognized by stakeholders through improving company's management quality.

Management System Assurance & Operation Status

Themes Management System Certification/Customer Demands
Product Quality Quality ISO9001
Quality/Functional Safety for the Industrial/Automotive Industry ISO/TS16949
ISO 26262
Management Quality (Quality of Business Activities) Environment ISO14001
Occupational Health and Safety OHSAS18001
Information security ISO/IEC27001
Labor, Health and Safety, Environmental, Ethics, Management Systems RBA*1VAP audit*2
  • *1
    RBA stands for Responsible Business Alliance.
    This organization is mainly composed of electronic equipment manufactures, major suppliers, and their standards.
  • *2
    VAP stands for Validate Audit Process. This is a third-party Audit of the EICC code of conduct.

Participate in UN Global Compact

The United Nations Global Compact (UNGC) is an international initiative that enables businesses and other organizations to exercise responsible and creative leadership in order to achieve sustainable growth. Companies supporting UNGC must maintain 10 principles in the 4 areas of human rights, labor, environment and anticorruption. The ROHM Group joined the membership of UNGC in May 2011 and continuing to support the 10 principles.

External (Third-party) Evaluation

ROHM actively communicates with shareholders and investors around the world, for example by disclosing business results and other corporate information promptly.
In addition, ROHM has formulated a disclosure policy and strives to provide fair and accurate information in a timely manner.

FTSE4Good Index Series

ROHM is selected as one of the "FTSE 4 Good Index" components by British Index Company - FTSE Russell for 15 consecutive years.
ROHM is also selected as the component of "FTSE Blossom Japan Index," Which is the new ESG investor index established by Government Pension Investment Fund(GPIF) for 2 consecutive years.

Morningstar Socially Responsible Investment Index

ROHM was selected as the component of "Morningstar Socially Responsible Investment Index" (MR-SRI) by the Japanese Morningstar Company.

ECPI Indices

ROHM was also selected as the component of "ECPI Indices" by ECPI, which is an investment operational advisory that has launched bases in Luxemburg and Milan.